Privacy Policy

Last Updated: November 30, 2025

1. Introduction

Global Steps operates this site to help learners prepare for the CELPIP test. We respect your privacy and are committed to protecting any personal information you choose to share with us. This Privacy Policy explains what we collect, why, and how we use or share that information.

2. Information We Collect

We minimize the information we request. We do NOT send newsletters, and we do NOT collect personal information from users simply for taking practice tests or assessments.

Personal Information

We collect personal information only when you voluntarily provide it, for example when you:

Create an account or register (where applicable)
Contact us directly by email or WhatsApp
Provide feedback or request support

Automatically Collected Information

We use third-party services to help us understand how visitors interact with our website and to serve relevant advertisements. These services may automatically collect certain information:

Google Analytics: We use Google Analytics to analyze website traffic, user behavior, and site performance. This service uses cookies and similar technologies to collect information such as your IP address, browser type, device information, and pages visited.
Usage Data: Information about how you use our site, including page views, time spent on pages, and navigation patterns.
Device Information: Browser type, operating system, and device type.
Location Data: Approximate geographic location based on IP address.

3. Third-Party Advertising (Google AdSense)

We use Google AdSense and other third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Important: Third parties, including Google, may be placing and reading cookies on your browser, or using web beacons to collect information as a result of ad serving on our website.

How Google Uses Your Data

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. When you use our website with ads:

Google uses cookies to serve ads based on your prior visits to our website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.
The information collected does NOT include your name, address, email address, or telephone number.
Google may collect information about your online activities over time and across different websites.

Opt-Out of Personalized Advertising

You have choices regarding personalized advertising:

Google Ads Settings: You may opt out of personalized advertising by visiting Google Ads Settings
About Ads: You can also opt out through the Network Advertising Initiative opt-out page at NAI Opt-Out
Google Privacy Policy: Learn more about how Google uses data when you use our partners' sites or apps at How Google uses data

4. How We Use Your Information

When you provide personal information, we use it for clear, limited purposes such as:

Responding to support requests and questions
Providing account-related services where you have registered
Improving site content and features based on aggregated feedback
Serving relevant advertisements through Google AdSense
Analyzing website usage and performance through Google Analytics
Complying with legal obligations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share data only in limited circumstances:

Service Providers: With vendors who perform services on our behalf (hosting, payment processors, analytics). These providers are contractually restricted from using your data for other purposes.
Advertising Partners: With Google AdSense and other advertising networks to serve relevant ads. These partners use cookies and similar technologies as described in this policy.
Analytics Providers: With Google Analytics to help us understand how visitors use our site.
Legal Requirements: When required by law, or to protect our rights and users.
With Your Consent: When you explicitly authorize sharing your information.

6. Data Security

We implement reasonable technical and organizational measures to protect the personal information we hold. While we strive to protect your data, no security measure is perfect; please avoid sending very sensitive personal information over insecure channels.

7. Cookies and Tracking Technologies

We and our third-party partners use cookies and similar tracking technologies to provide and improve our services, serve advertisements, and analyze site usage.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly
Analytics Cookies: Used by Google Analytics to understand how visitors use our site
Advertising Cookies: Used by Google AdSense and partners to serve relevant ads based on your browsing activity
Preference Cookies: Remember your settings and preferences

Third-Party Cookies

Third-party cookies may be placed by advertising networks and analytics providers, including but not limited to:

Google AdSense (for serving ads)
Google Analytics (for analyzing site usage)
Other advertising partners working with Google

Managing Cookies

You can control and manage cookies in several ways:

Browser Settings: Most browsers allow you to refuse or accept cookies through their settings
Google Ads Settings: Visit Google Ads Settings to opt out of personalized advertising
Browser Add-ons: Use Google Analytics Opt-out Browser Add-on available at Google Analytics Opt-out

Note: Blocking certain cookies may affect the functionality of our website and your user experience.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights over your personal information, including access, correction, deletion, objection to processing, and portability. To exercise any right, contact us using the details below.

8. Your Privacy Rights

European Union (GDPR) Users

If you are in the European Economic Area (EEA), you have specific rights under GDPR:

Right to access your personal data
Right to rectify inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

We comply with EU cookie consent requirements. If you are in the EU, you will see a cookie consent banner when you first visit our site.

9. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 13 (or 16 in the EEA).

If you are under 18, please obtain parental consent before using our services. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this policy. We will post changes on this page and update the "Last Updated" date. Please review this policy periodically.

12. Contact Us

For questions about this policy or requests related to your personal information, contact us:

Global Steps

This Privacy Policy is provided for informational purposes. Global Steps is an independent CELPIP preparation platform and is not affiliated with CELPIP or Paragon Testing Enterprises.