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Task 6 - Prompt 20

Dealing with a Difficult Situation

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Preparation time: 1 min 0 secs

Your neighbor’s renovation work is causing a lot of noise and disturbance during your work hours.

Choose ONE:
  • Talk to your neighbor and explain how the noise is affecting your work.
  • Talk to your building management and request assistance in resolving the noise issue.
Sample Answer for Option A - click to open/hide answer!
Important Keywords:
neighbor
renovation work
noise
disturbance
work hours
focus
working from home
distraction
adjust timing
understanding
cooperation
solution
communication
work environment
respect
Sample Answer:

Hi [Neighbor’s Name], I hope you’re doing well. I wanted to have a quick chat with you about the renovation work that’s going on at your place. I completely understand that renovations are necessary, but I’ve been finding it really difficult to focus on my work due to the noise during the day. I’m currently working from home, and the noise is becoming a bit of a distraction. I was wondering if it might be possible to adjust the timing of the loudest work to a time when I’m not working, or perhaps we could find another solution that works for both of us. I really appreciate your understanding, and I’m confident we can come up with a plan that works for everyone.

Sample Answer for Option B - click to open/hide answer!
Important Keywords:
building manager
renovation work
noise
disruptive
work from home
concentrate
assist
coordinate
schedule
less disruptive times
solution
communication
support
work environment
cooperation
Sample Answer:

Hi [Building Manager’s Name], I wanted to bring up an issue I’ve been experiencing with the renovation work happening in my neighbor’s unit. The noise is quite disruptive, especially during my work hours, as I work from home. I’ve tried to manage it on my own, but it’s becoming increasingly difficult to concentrate. I was hoping you could assist in finding a solution, perhaps by coordinating with the neighbor to schedule the loudest work during less disruptive times. Your help would be greatly appreciated, as I’m struggling to maintain productivity with the ongoing noise.

What this sample tests

Practice Dealing with a Difficult Situation with a realistic prompt about Your neighbor’s renovation work is causing a lot of noise and disturbance during your work hours. Focus on planning quickly and speaking clearly; you have 60 sec to prepare and 60 sec to respond. Aim for organized ideas, natural vocabulary, and steady pacing.

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